FAQs

How often should I use theBeam?

For best results, we recommend using theBeam every other day, with 24 hours between sessions. In one session, you can use both modes or just one per treatment area (e.g., face, jawline, neck):

  • 'Lifting & Firming Mode' for 6 minutes
  • 'Repairing & Smoothing Mode' for 10 minutes

Keep the total treatment time per area under 30 minutes for safety. Visible improvements can typically be seen in 4 weeks!

How does the 90-day trial work?

Experience theBeam risk-free with our 90-day trial. If you’re not completely satisfied, return the device for a refund. 

 

Enjoy the confidence of trying advanced, professional-grade skincare at home, with no commitment until you see visible results yourself.

What's the warranty?

We offer one year warranty: you are eligible for a full refund if your item proves to be faulty within six months, we also cover the return cost. Should your item prove to be faulty after six months, you are eligible for store credit or exchange only.

How does it compare to NuFace?

theBeam goes beyond. It integrates radiofrequency, low-level laser, and LED therapy alongside microcurrent, offering a multi-dimensional approach for a truly transformative skincare experience.

How does theBeam compare to Medicube or Amiro?

While those devices also offer multiple technologies, our high-density radiofrequency is one of the strongest available for home use, targeting deeper layers of the skin for lifting and firming. Additionally, theBeam’s low-level laser therapy is a rare feature in this category, enhancing cell repair and collagen production for lasting results.

How does theBeam compare to LED masks?

Unlike LED masks that typically focus on surface-level improvements, theBeam combines 4 advanced technologies, including radiofrequency, low-level laser therapy, microcurrent, and LED red light therapy, to target all layers of the skin, delivering more comprehensive and lasting results.

How does 3.5mm depth and 42°C heat benefit my skin?

TheBeam’s 4-in-1 energy system offers one of the highest energy levels available in at-home devices, penetrating up to 3.5mm into the dermis, where collagen production is optimised for deep rejuvenation and firming. The skin is heated to a precise 42°C, stimulating collagen and boosting elasticity for enhanced lifting and wrinkle reduction.

What skincare products should I use with theBeam?

For optimal results with theBeam, use it with a water-based hydrating gel or serum to enhance conductivity of microcurrent and allow the device to glide smoothly over the skin. 

 

Avoid using oils or thick creams during the treatment, as they can interfere with the device's performance. theBeam therapy not only provides direct benefits but also helps your skincare products absorb more effectively, enhancing their efficacy. 

How should I clean the device after use?

theBeam is waterproof for a safer and more hygienic experience. Begin by ensuring the device is powered off. Gently and quickly rinse the surface and wipe it with a soft, damp cloth. Avoid using abrasive materials or harsh chemicals, as they can damage the device. Allow the device to dry completely before storing it in a cool, dry place.

Clinical-grade

Verfied Science

Proven Results

Dermatologist-developed

Powerful Energies

Clinical-grade

Verfied Science

Proven Results

Dermatologist-developed

Powerful Energies

Clinical-grade

Verfied Science

Proven Results

Dermatologist-developed

Powerful Energies

Ageing doesn't wait, and neither should you.

Radiate with us

Nerdy ageless science, delivered straight to your inbox

About

About Us

FAQs

Tutorials

Contact Us

Concierge

Warranty

Returns

Terms of Use

Privacy Policy

Social
  • Instagram

  • Facebook

  • TikTok

concierge@feelthebeam.com

© 2025 theBeam All Rights Reserved